Red Light Camera Frequently Asked Questions
Frequently Asked Questions
No. Payment of the fine (and any penalty) must be paid in full by the date posted on the notice.
Yes, your vehicle was captured by photo-enforcement cameras. You may view the images of your vehicle by going to www.PayOnlineTicket.com. Enter your ticket number and follow the directions as they appear. If you do not have your ticket number, you may still view the vehicle images by entering the license plate number, driver's license number of the registered owner (or lessee) or the VIN (vehicle identification number) of the registered vehicle.
No, driving is a regulated activity on public roads. By obtaining a driver's license, a motorist agrees to abide by certain rules, such as to obey traffic signals. Neither the law nor common sense suggests drivers should not be observed on the road nor have their violations documented/recorded. The use of RLR cameras in support of traffic safety has been upheld by the Seventh Circuit Court of Appeals for the Northern District for Illinois.
To Pay Online
Please go to www.PayOnlineTicket.com.
To Pay By Mail
Please place a check mark in the box next to "Payment Enclosed" on the Notice of Violation Liability Stub. Enclose the Notice of Violation Liability Stub along with a check or money order made payable to:
City of Oakbrook Terrace
PO Box 6702
Carol Stream, IL 60797-6702
DO NOT SEND CASH. BE SURE TO WRITE YOUR TICKET NUMBER ON THE FRONT OF YOUR CHECK OR MONEY ORDER TO ENSURE PROPER ALLOCATION.
There will be a $35.00 fee assessed for returned checks.
To Pay In Person
Please bring your Violation Notice and Payment to: The City of Oakbrook Terrace Police Department located at:
17W261 Butterfield Road
Oakbrook Terrace, IL. 60181
The front counter administration office accepts payments Monday to Friday 7:00 am to 10:00 pm; Saturday and Sunday 9:00 am to 3:00 pm. Accepted form of payments at front counter include: CASH, MONEY ORDERS, and CHECKS.
A payment Kiosk is located in the lobby of the Police Department. Accepted forms of payment at the Kiosk in the lobby include: Credit Card only - VISA, MasterCard, Discover and American Express. The payment Kiosk accepts credit card payments 24 hours a day and 7 days a week (including legal holidays). You MUST bring payment to this location WITHIN 14 DAYS of the Notice Date found on the front of the Notice of Violation.
To Pay By Phone
Please call (877) 262-3318 and select the payment option when prompted. Business hours are Monday-Friday 9:00 am to 5:00 pm. Accepted forms of payment include: ELECTRONIC CHECK and CREDIT CARD.
When issued a Notice of Violation, it is mailed to the owner, lessee or renter of the vehicle indicating a fine amount of $100. The violation notice needs to be contested or paid (in full) by or before the "Contest By" or "Pay By" date shown on the notice. If no action is taken, a Determination of Liability will be entered against the registered owner, lessee or renter of the vehicle. The violation needs to be paid (in full) or a Final Determination of Violation Liability will be issued to the owner, lessee or renter of the vehicle. The Final Determination of Violation Liability includes a late penalty of $100. ($200 total, $100 for the original fine and $100 late penalty) The payment of the fine amount listed on the Final Determination of Violation Liability is required by or before the "Pay By" date shown on the notice, if this is not paid, the City of Oakbrook Terrace will take further enforcement and collection action.
Failure to pay Five (5) Violations may result in the Owner's Drivers License Being Suspended.
You must either pay the fine or contest the violation by or before the "Pay By" or "Contest By" date listed on the front of the Notice of Violation.
No. A violation under Illinois law will not affect your driving record or insurance rates (it is similar to a parking ticket).
No. The goal of red light camera enforcement systems is to improve public safety by reducing injuries and deaths caused by accidents. Drivers are advised of camera systems at each intersection that photo enforcement is in use by way of signage. Revenue is generated from fines paid by drivers who continue to run red lights, which is a serious traffic safety problem.
The defenses to a Red Light Violation are as follows:
- The operator of the vehicle was issued a Uniform Citation by a police officer for the same incident as captured by the Red Light Enforcement Camera.
- The violation occurred at a time during which the vehicle or its license plate was reported to a law enforcement agency as having been stolen and the vehicle or license plate had not been recovered by the owner at the time of the alleged violation.
- The vehicle was leased to another, and within sixty (60) calendar days after the citation was mailed to the lessor, lessor submitted to the municipality, the correct name and address of the lessee of the vehicle identified in the violation notice at the time of the alleged violation, together with a copy of the lease agreement, the lessee's driver's license number and any additional information that may be required.
- The vehicle was an authorized emergency vehicle or it was yielding the right-of-way to an emergency vehicle.
- The vehicle was lawfully participating in a funeral procession.
If you entered the intersection when the light was green or yellow, you will NOT receive a "Notice of Violation." It is legal to clear the intersection if you are already in the intersection when the light turns red. In the violation notice, the first photo shows your car at the white line when the stoplight was red. In the second photo the stoplight was still red when the car proceeded into the intersection.
Under Illinois State Law, HB 4835 effective May, 2006, the registered owner (or lessee) of a vehicle is liable for any automated traffic law violations that occur. It does not matter who is driving the car, (unless the vehicle has been reported stolen prior to the time of violation) the law clearly states that the registered owner is liable.
Under the law, the person(s) designated as the driver of the vehicle on the rental or lease agreement is responsible for any assigned violations during the rental/lease period. Your name and address were provided to us by the rental car agency.
There are two (2) types of Red Light Violations:
- Entering an intersection AFTER the traffic signal has turned red.
- Right Turn on Red - You may be cited with a Red Light Violation if you fail to bring your vehicle to a complete stop before turning right on red (where permissible). You may be cited with a Red Light Violation if you turn right on red where it is expressly prohibited and/or if you turn right on red on days and/or during hours prohibited by law (expressly or implicitly).
The Red Light Cameras are installed at the following locations:
- Route 83 and 22nd Street (Eastbound & Southbound)
According to the Insurance Institute for Highway Safety, a recent nationwide study of deadly crashes at traffic signals indicates that 22 percent failed to obey the signal. In 2012, the fatality rate approached 700 and 133,000 injuries were recorded, all a result of red-light running. It is the City’s belief that implementation of an Automated Red Light Photo Enforcement Program will reduce the number of red light collisions and injuries associated with such crashes. The goal of this program is to increase traffic safety in Oakbrook Terrace by reducing red light running violations, red light crashes and red light injury crashes without impacting City funds.
We encourage you to Choose Safety. Stop On Red.
No. A violation of the Oakbrook Terrace Ordinance is a civil violation assessed against the owner of the vehicle; it is not a criminal violation. Similar to a parking ticket, there is no need to identify the driver and therefore, no need to capture the image of the driver. This violation will NOT affect your driving privileges or insurance rates.
You may call toll free 1-877-262-3318 or 1-877-262-3356 if you are hearing impaired. Phone lines are open Monday - Friday, 9 AM - 5 PM (excluding legal holidays).
Contact Information
17W261 Butterfield Road
Oakbrook Terrace, IL 60181
Dial 911 for any type of police response - including NON-EMERGENCY calls.
NOTE – If calling 911 for police service from a cell phone, tell the operator that you need the Oakbrook Terrace Police. This will help the police respond more efficiently.
Phone: 630-941-8320
Fax: 630-941-8808
Lobby Hours
Monday through Sunday
7:00 a.m.- 11:00 p.m.