What to do in case the power is out

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If your power is out, report it - 

  • Text OUT to 26633 (COMED) to report their outage and receive restoration information
  • Call 1-800 EDISON1 (1-800-334-7661)
  • Report outages via the website at //ComEd.com/Report
  • Use the ComEd App to report their outages
  • Sign up to report outages and get restoration updates via Twitter 

Always stay clear of downed power lines and call 911 should they feel there is immediate danger. 911 should not be used to call in power outages.

​Prepare for an Outage

​Listen to weather forecasts and plan ahead. If you lose power, use flashlights. Do not use candles or kerosene lamps; they can create a safety hazard. Develop a family emergency plan that includes alternative arrangements should you need to leave your home. Make provisions for family members with special needs such as the elderly, disabled, medically affected, or infants. If you are dependent on electric-powered medical equipment, seek alternate arrangements in the event of an outage. 

Have the following items ready: 

  • Flashlights, not candles 
  • Fresh batteries 
  • Battery-operated clock radio 
  • Fully charged cell phone and laptop/tablet 
  • Non-perishable foods and pet food  
  • Water: one gallon of bottled water per person, per day without electric service. If your home is served by well water, fill a bathtub with water for sanitation purposes and to manually flush toilets. 
  • Blankets 
  • Refills of important prescriptions  
  • Cash, in case ATMs aren’t working 
  • A full tank of gas or fully charged electric vehicle 
  • A first-aid kit in your home and in your car  
  • A list of emergency phone numbers, including 1-800-EDISON-1 (1-800-334-7661) to report outages. 

Visit the FEMA Emergency Preparedness checklist for additional recommended items. 

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